10/4/2023 0 Comments Sneak peek greenwood reviews![]() This is the first time we are seeing our baby in 3D so to us the images are amazing, especially after 2 years of infertility and miscarriage. Throughout the ultrasound she acted frustrated and put off by us for booking it “so early” and told us we would get no “good pictures”. There was zero excitement/joy on their side, she ridiculed me for booking it at 24 weeks and questioned why I chose that location. When we arrived, the facility was very clean and comfortable which I appreciate but the staff was immediately rude to us. At this point I was beyond frustrated and had family who had already taken off of work and booked travel to attend so I asked to contjnue for that date. She rebooked the appointment for the same date and time (thankfully) but then said I wasn’t going to be far enough along and should wait until 28 weeks! When I told her the previous person said anytime after 20 weeks she replied “nobody would have told you that” implying I was lying. I finally reached someone the following week and they told me my appointment had been cancelled due to failure to make the deposit. I called 7x that week and it went to voicemail. This seemed a little sketchy so I told them I would call the main number for Greenwood and make the payment. I told them I preferred to pay online and they said they only took payment over the phone. A few later I got a phone call from a different area code saying I owed a deposit. Nowhere during our conversation or the online booking deposit was there mention of a required deposit. I organized family to travel in to be here for it and booked the date online. That person advised coming anytime after 20 weeks. I originally called to book an appointment and have my questions answered. Great atmosphere and amazing to see baby in 3D but painfully bad organization and customer service. We didn’t plan on getting one of the heartbeat plush when we arrived but after hearing our little one’s heartbeat my husband decided he did, in fact, want one and she went back and recorded the heartbeat to put inside of it, this was something she didn’t have to do and could had easily denied since he asked with only a couple minutes left but she was extremely patient and did it with enthusiasm. My baby was trying to hide and the woman doing my ultrasound went above and beyond to, not only make sure we got a couple pictures of her precious little face, but she also confirmed that baby was a girl (the ultrasound tech at my doctors office had said she couldn’t get a good enough look to confirm that she was a girl). When we arrived for at our rescheduled appointment there was a couple leaving but other than that there was nobody else there or in the lobby so it was an extremely peaceful experience. Their lobby is the cutest too! We had scheduled this and ended up getting stuck in traffic on the way, and ended up having to call and cancel, the lady who answered was extremely tolerant even though it was hours past our appointment time, she rescheduled our appointment without any hesitation. OH - that Green Egg was fun - and it really helped to have the printed and picture instructions on how to use it.I definitely recommend this place, their staff are extremely understand and welcoming. We didn't use the kayaks but it would have been easy to do so. Having a washer/dryer in two spots in the house was a really nice touch - especially for those who'll be at the beach or doing water sports. It was a warm week so we didn't use the sauna but it's lovely. It would have been nice to have a bathroom down there and a mirror - but those are minor issues. The basement bedroom is well labeled as being "cold" and it was - but that was perfect for the one "hot" member of our group. The bedrooms were good - although there are a lot of stairs in this house so that might be an issue for other-abled folks. There was every type of pot/pan/utensil for any variety of cooking. The kitchen was super - we hired a private chef for one meal and she had everything she needed to make us a fabulous meal. We didn't feel crowded in this home - in fact, it felt like one of our homes instead of just being a 'house'. ![]() That said, it was cozy and comfortable and my 3 long-time college pals and I felt right at home. The home has been very nicely and thoughtfully renovated - quite high end finishes and furnishings. There aren't enough superlatives to describe how perfect our stay was in this beautiful home.
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